Got Questions?
Frequently Asked Questions
If you can't find what you're looking for, email us at info@rickshaw.delivery or call 650.420.1142
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What are the taxes being collected?
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We collect 3 taxes paid to the CDTFA and City of Oakland for legally selling cannabis. Excise tax of 15% and a Sales and Use tax of 10.25% are paid to the CDTFA. A Cannabis Tax of 5% is paid to the City of Oakland.
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What are the hours of operation?
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We are open Monday - Saturday from 10am - 11pm. Certain restrictions apply - please contact dispatch for exact delivery hours to your location.
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What's the minimum order amount?
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Orders must be at least $40 for delivery. We charge a flat $5 delivery fee for orders below $50.
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Is there a delivery fee?
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There is no delivery fee for order over $50. We charge $5 for orders below $50.
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How can I pay for my order?
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We accept cash, debit, credit, ACH, CashApp and PayPal.
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Who do I get in touch with about my order?
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Please text or call us at 650.420.1142 and one of our dispatchers can assist.
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How do I update my order after I've placed it?
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Please text or call us at 650.420.1142 and one of our dispatchers can assist.
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What is the loyalty program and how do I sign up?
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Earn $1 for every $15 spent with us to use towards your future purchases. To join our program, just sign up for an account during check out and you'll automatically start earning!
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What is the 10% Early Bird Special?
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Get your weed delivered between 10am and 2pm and get 10% off your order.